EverSmart™ for Retail & hospitality

Protecting customers and brands from preventable pest and washroom risks

Microshare’s EverSmart™ solutions create data insights where none existed before to boost customer loyalty and prevent reputational and regulatory risks to your brand. From EverSmart™ Pest’s 24/7 monitoring to the predictive, data-driven power of EverSmart™ Washroom, these products allow you to enforce standards, streamline cleaning and maintenance routines, reduce labor and materials costs and build customer success.

The EverSmart™ Washroom solution

Microshare technology means you don’t have to tolerate filthy or malfunctioning washrooms as a threat to customer loyalty anymore.

EverSmart™ Washroom lets site supervisors enforce brand standards and identify leaks, clogs, supply shortfalls and sanitary problems before they become acute — creating actionable, auditable data for your staff to act upon.

With 24/7 monitoring of critical risk areas, EverSmart™ alerts prompt your staff to intervene before small issues become huge problems.

1. EverSmart™ Pest rodent and insect monitoring means that staff or third-party Pest Control operators will be the ones who detect rodent or insect activity, not customers, guests or diners.

2. EverSmart™ Washroom protects your customers and reputation from avoidable problems with a smart restroom monitoring system deployed by famous names the world over.

3. EverSmart Leak raises the alarm when water first appears, potentially preventing damage, business disruption, injury and litigation.

4. Service Request: “Cleanup on aisle 3” has never been simpler: The Service Request one button system is a perfect way to let customers or staff set cleaning and stocking or tasks in motion with the touch of a button.

Feedback on steroids

Notifications and alerts save time, boost staff responsiveness and can head off serious issues – all while improving service and measuring customer satisfaction.

Branded five-button feedback station: Provides detailed alerts to staff from washrooms such as ‘soap out,’ ‘water on floor,’ ‘no hand towels,’ ‘toilet clogged,’ and ‘good job’ to log satisfaction.

Service Request one-button alerts: Set cleaning, stocking or security tasks in motion with the touch of a button, alerting responsible staff of the need to respond.

Simple EverSmart^TM Washroom feedback station: Clean solution with five-button feedback in restrooms, with magnetic ‘check in’ fobs to record staff response time.

Staff response times: the React-M app

Microshare’s React-M smartphone app provides alerts and SMS notifications to staff for critical events across the EverSmart suite of solutions.

It brings accountability and improves service by delivering alerts to the staff and contractors responsible for responding, driving behavioral change and providing an audit trail of staff performance and reported issues.

Meeting new expectations

The challenge

In any industry that makes washroom and toilet facilities publicly available, brand reputation and customer loyalty is directly exposed to operational failure. From large retailers, grocer to restaurants, reststops to cafes, a positive corporate reputation means never subjecting customers an unsanitary experience.

The solution

EverSmart™ solutions – Pest, Clean, Washroom and more – ensure you can enforce brand standards with 24/7 data, feedback and process management. Deployed quickly and with award-winning prowess and minimal up front cost, EverSmart solutions move you from blind faith to full spectrum visibility into the maintenance conditions, cleanliness and customer satisfaction of your business.

The outcome

A large survey of thousnads of European and North American customers found that 75% of consumers would pay more for a service or product from a business they perceive to be clean. 83% say they’d never return to a restaurant or retail outlet after encountering unsanitary washrooms, rodents. or insects. EverSmart™ helps some of the world’s leading brands avoid such outcomes. Be that team … be that brand. Be EverSmart™

‘Value is not limited to price, and experiential aspects like cleanliness and convenience account for about a quarter to a third of consumers’ value perception, and that includes the restroom.’

Chris Kempczinski, Global CEO, McDonald’s

‘Value is not limited to price, and experiential aspects like cleanliness and convenience account for about a quarter to a third of consumers’ value perception, and that includes the restroom.’

Chris Kempczinski, Global CEO, McDonald’s

EverSmart™ Washroom

EverSmart™ Washroom produces sharp labor savings by providing data and user feedback on what needs to be cleaned and when. Get real-time insights on space usage, response patterns, supply issues, leaks and other problems that impact patient safety and satisfaction.

EverSmart™ Pest

EverSmart™ Pest The definitive Integrated Pest Management (IPM) technology that monitors rodents, flying insects, crawling insects and bedbugs with AI-driven precision plus integration with leading field cameras video and images.

EverSmart™ Leak

Flooding in commercial real estate costs billions annually, with annual claims paid in excess of $17 billion in the US and UK. With EverSmart™ Leak, your maintenance staff or outsourced facilities managers get alerts when water first appears, allowing intervention that can prevent huge costs, insurance hassles, business disruption and potential litigation.